We have been made aware of a group of young males knocking on doors in the area of Lyn Avenue in Lichfield at 2pm on the 15th November and asking homeowners to check the speed of their internet. They claimed to be representing a company called You Fibre but had no forms of ID on them and appeared to be without a vehicle. We have reason therefor to believe they may have scammers. 

We at Staffordshire Police would like to take the opportunity to remind you of the following advice:

*Many legitimate businesses sell products door-to-door; gas, electricity and water companies sometimes need to visit to read your meters; and charities will often call seeking donations. But fraudsters may also knock on your door to part you from your money, or get into your home to steal from you.

*Most door-to-door scams involve selling goods or services that are either not delivered or are very poor quality. You won’t get value for money and you may get billed for work you didn’t want or agree to.

*Some scammers conduct surveys just to get your personal details or as a cover to sell you goods or services you don’t want or need, such as roofing work or patio replacement.

*Unscrupulous employees sometimes still act illegally even when selling a genuine product by a genuine business. If someone knocks at your front door claiming to be from a company, first check their ID. If you’re not happy, don’t let them in.

*Never call the phone number on their ID card to check them out. Ask the salesperson to wait outside, shut the door and find the company number on the internet. If they’re genuine, they’ll understand.

If ever you're in doubt and do not feel safe then don't answer your door. If they are genuine callers the company will attempt to contact you again via official channels. You can ask your local council for no cold caller posters or find a template online (yourself or by asking a loved one) and print it off to display at your front door.

If you're concerned about suspicious behaviour and/or have CCTV footage of something you feel we should know about then please don't hesitate to contact us on 101 or via the Staffordshire Police Website OR by calling 999 in an emergency.